Build Bold. Lead with Joy. Grow With Us.
At On Call COO, we help small and scaling businesses grow with clarity, systems, and confidence. Led by founder Melissa Franks, our team thrives at the intersection of high-level strategy and get-it-done execution and we’re always on the lookout for curious, values-driven, action-takers to grow with us.
We work fast, lead with purpose, and believe that process doesn’t have to be boring. Whether you’re supporting a billion-dollar brand or a founder-led startup, you’ll be part of work that truly makes a difference.
And yes, we get a lot done, and we also laugh a lot along the way. Joy and excellence are not mutually exclusive.
💡 Our Core Values
We’re not just looking for help, we’re building a culture. Everyone on the On Call COO team is expected to uphold these five values:
Foster Inclusion – We value diverse perspectives and create space for everyone to be heard.
Take Action with Certainty – We believe progress beats perfection.
Trust the Process – We show up consistently and keep going, even when it's hard.
Lead with Joy – We believe in finding lightness, humor, and gratitude in our work.
Encourage Bravery – We take smart risks, speak up, and grow boldly.
If these values speak to you, keep reading.
Open Roles
Executive / Personal Assistant to Founder
Location: Petaluma, CA (Hybrid)
Type: Part-time (Contractor)
Pay: $25/hour
We’re hiring a Personal & Executive Assistant to support founder Melissa Franks in both her business and personal life. This is a part-time contractor role, ideal for a college student, recent graduate, or early-career professional who thrives in fast-paced, behind-the-scenes roles.
You’ll help manage calendars, coordinate podcast and social media content, draft proposals and invoices, and handle personal logistics for Melissa and her three boys. You’ll also join her on quarterly travel to client events or business engagements.
🧠 It’s a mix of:
Admin work
Business ops
Family logistics
Social content
Dog love (this is a must 🐾)