Executive-level operations leadership, without the executive-level hire.
On Call COO pairs you with a Fortune 500-caliber fractional COO, matched to your business, not picked off a roster, who gets you out of the operational weeds and delivers your first measurable win within 30 days.
With a Fractional COO You can buy back your time so that you can focus on what matters most
A Fractional COO provides part-time operational leadership and expertise which means you can get the support you need in your business when you need it.
The best part about partnering with a Fractional COO is you can leverage expert talent to focus on your most important business priorities.
Operational Strategy: Develops and implements strategies to improve efficiency, productivity, and overall business performance.
Process Optimization: Identifies inefficiencies in existing processes and implements solutions to streamline operations.
Leadership and Management: Provides leadership to the management team and mentors existing staff to build internal capabilities.
Project Management: Oversees critical projects, ensuring they are completed on time and within budget.
Scalability Planning: Helps the business develop scalable processes and systems to support growth.
Risk Management: Identifies potential risks and develops strategies to mitigate them.
Interim Leadership: Steps in to provide leadership during transitions, such as when a company is between full-time COOs or going through significant changes.
Cost Efficiency: Offers top-tier operational expertise at a fraction of the cost of hiring a full-time COO, making it an affordable option for smaller businesses or startups.
What does a Fractional COO Do?
What Clients are Saying
“Before working with On Call COO, we needed interim leadership support during an active transition period with no clear bandwidth internally to absorb it. Alex stepped in and immediately took ownership of our Client Success team cadence -- running weekly huddles, keeping the team aligned, and managing 1:1s with key staff. She also delivered a clean transition overview before wrapping up, which made handoff seamless. If you need experienced operational or leadership support that can plug in fast and execute without a lot of hand-holding, On Call COO delivers on that. We would recommend them to any firm navigating a similar gap.”
Vin Amalfitano, Director of Operations Financial Services
We were pleased with how quickly Abbie and Alex understood where our issues were, and wasted no time in addressing them. They were efficient and communicative. We feel much readier for the busy season this year.
Norah, CEO - E-Commerce
Over the past year, Abbie has been instrumental in getting this business into real operational shape.. She built out our SOP-driven processes, brought structure and financial discipline to how we run the business, and worked closely with our ops lead to develop him into the strategic Director of Client Operations he is today. Because of that work, he is now fully equipped to own execution and run point on operations going forward.
Chloe, Founder - Logistics & Home Services
Before working with On Call COO, I felt overwhelmed trying to get the knowledge, policies, and processes that lived in my head documented and organized. I knew these resources were essential for growing my business and supporting my team, but finding the time and structure to create them was a challenge.
As a result of our work together, I now have a refreshed onboarding course for new travel advisors joining the the team, along with a strong collection of SOPs that are practical and easy for both me and my advisors to use. These resources have created greater consistency and confidence across the business.
I would recommend speaking with On Call COO to any business owner who needs clarity on where to focus and wants support actually getting important projects completed. They don't just add ideas to your to-do list. They provide the guidance and hands-on help needed to move things forward and get results.
Lisa Lacey, Founder - Travel
A Fractional COO provides you access to high-level operational expertise NOW which can you save you years and tens of thousands of dollars growing your business organically.
When you partner with On Call COO, some of the immediate benefits are:
Freeing Up Your Time to Work on What is Most Important
Cost-Effective Expertise with right size solutions for every business
Flexibility with the ability to scale leadership according to business needs
Fresh Unbiased Perspective that can see opportunities over looked by the team
Accelerated Growth by streaming processes, implementing best practices and driving growth
Risk Mitigation is identifying potential issues and solving them before they become a problem.
Why partner with a Fractional COO?
The Results You Will Experience
Operational Clarity
A Fractional COO gets under the hood of your business within the first 14 days, untangling the day-to-day chaos and giving you clear visibility into what's actually happening and why.
Freedom from the Day-to-Day
A Fractional COO takes the operational weight off your plate so the business can run without routing everything through you, freeing you to step back into the CEO seat and lead with strategy, not firefighting."
Accelerated Growth
With a Fractional COO you will receive tested and proven strategic tactics that can increase profit margin, lower operating costs AND unlock the door to exponential growth.
FAQ’s
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No. A Fractional COO is a working executive in your business. You will receive senior level expertise combined with the ability to do the work. Depending on the scope the COO can coach, mentor and manage teams allowing for full development of you and the team long term.
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The goal of our partnership is to free up your time so you can work on what matters most in your business, and get the free time you crave. The onboarding phase will require the most of your time up front and then we get to work, being intentional to limit our time with you to when we really need it.
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Yes, if one of the areas you need support in is people management. With over two decades of management experience of teams of 1 to hundreds, we can provide the coaching mentorship and mangement your team needs.
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That is exactly why you should partner with On Call COO. We have the senior expertise to build the strategy and the real business skills to implement it with you and your team. We don't just talk about work, we do it.
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As a part of our consultation we discuss the support your business needs and your preferred way to work. On Call COO delivers on the promise of flexibility and we will be there when you need us most.
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The best way to find this out is for you to schedule a consultation.
Fractional COO's are best utilized in businesses that are $3M+ gross profit; however, if your business isn't there yet and has hit a plateau, or is growing rapidly you may need support earlier than that.
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The consultation is absolutely free to you and the best place to start. At the end of that discussion we will determine if On Call COO is a good fit and what package would be right for your business.
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An OBM directs and manages an online business's operations, whereas On Call COO partners with you to define your business strategy and then implement it. Where OBM's manage, we roll up our sleeves and get to work.
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Our specialization is in businesses with an annual gross revenue of $3M+ and have defined growth targets. We have experience with businesses of all types and industries, see our about page for case studies.
As Seen On . . .
Hope is not a strategy,
having a team of experts is.
