Build Bold. Lead with Joy. Grow With Us.
At On Call COO, we help small and scaling businesses grow with clarity, systems, and confidence. Led by founder Melissa Franks, our team thrives at the intersection of high-level strategy and get-it-done execution and we’re always on the lookout for curious, values-driven, action-takers to grow with us.
We work fast, lead with purpose, and believe that process doesn’t have to be boring. Whether you’re supporting a billion-dollar brand or a founder-led startup, you’ll be part of work that truly makes a difference.
And yes, we get a lot done, and we also laugh a lot along the way. Joy and excellence are not mutually exclusive.
💡 Our Core Values
We’re not just looking for help, we’re building a culture. Everyone on the On Call COO team is expected to uphold these five values:
Foster Inclusion – We value diverse perspectives and create space for everyone to be heard.
Take Action with Certainty – We believe progress beats perfection.
Trust the Process – We show up consistently and keep going, even when it's hard.
Lead with Joy – We believe in finding lightness, humor, and gratitude in our work.
Encourage Bravery – We take smart risks, speak up, and grow boldly.
If these values speak to you, keep reading.
Open Roles
Business Development and Account Management Executive
Location: California
Type: Contractor
Pay: Base Pay + Commission (Negotiable)
We're hiring our first dedicated Business Development & Account Executive to lead client acquisition and account management at On Call COO. This is a 1099 contractor role for an experienced business development professional who has personally owned the full sales cycle; from first conversation through close, and from signed contract through ongoing client relationship, without leaning on a BDR, sales admin, or account manager.
You'll take inbound consultation calls booked through our website, qualify prospects, build customized proposals, close engagements with founders of 7- and 8-figure businesses, and stay involved as the primary relationship owner for every active client. You're not just executing this function, you're building it: documenting playbooks, refining the qualification framework, and shaping how this discipline scales.
🧠 It's a mix of:
Inbound consultation calls and consultative discovery
Proposal development and contract execution
Pipeline and follow-up ownership in HubSpot
Account management, renewals, and scope expansion
Sales process documentation and playbook development
Representing the firm at industry events
You'll thrive in this role if you've lived operational challenges yourself, can sit peer-to-peer with a founder who's been running a business for a decade, and see building the function as part of the job, not a distraction from it.
Location: Remote
Type: Part-time (Contractor)
Pay: To be negotiated
We’re building a powerhouse bench of Fractional COOs to support founders through growth, scale, and operational transformation. This is a contract-based executive role for experienced operators who have already served as a Chief Operating Officer or Chief Strategy Officer for at least three years inside a company.
You’ll step into founder-led businesses that need structure, strategic leadership, and execution support. You may lead planning, build systems, oversee teams, optimize finances, or drive accountability across departments, always as a partner to the CEO.
🧩 It’s a mix of:
Strategic planning & execution
Team leadership & accountability
Systems, process, and ops improvement
Growth, scale, and profitability support
Cross-functional oversight
This role is ideal for executives who love impactful work, want flexibility, and thrive in environments where clarity and leadership are needed fast.
Location: Remote
Type: Part-time (Contractor)
Pay: To be negotiated
We’re hiring a Business Operations Manager to support client accounts across On Call COO.
This is a 1099 contractor role (10–40 hours per week depending on client needs), ideal for someone who thrives in client-facing work and can bring structure, clarity, and execution to fast-moving businesses.
You’ll work directly with client leadership teams, supporting them with operational oversight, KPI dashboards, process improvements, and day-to-day management of business functions. You’ll be embedded in client accounts, acting as their go-to operator while collaborating with our Fractional COOs.
🧠 It’s a mix of:
Business operations strategy
KPI tracking & reporting
Process creation & documentation
Client onboarding & offboarding
Contract and project oversight
Calendar and workflow management
You’ll thrive in this role if you’re resourceful, detail-oriented, and love making order out of chaos. Our clients look to you for clarity and structure so they can stay focused on growth.